All the orders are shipped from our Paris Studio with reliable tracked shipping.

Shipping costs will be applied automatically at the checkout:

• EU (UK and CH excluded): the price will be around 15€ and the shipping will take approx 3 working days from the shipping date
• UK and CH: the price will be 20€ and the package will take approx 3 working days from the shipping date
• US: the price will be around 40€ and the shipping will take approx 3 working days from the shipping date
• APAC: the price will be around 50€ and the package will take approx 5 working days from the shipping date
• For all the countries not listed above the shipping price will be dynamically computed at the checkout.

Please Notice: all orders outside of EU might be subject to custom duties. It is your sole responsibility to check your parcel regularly.

All purchases are final and non-refundable.

We make every effort to ensure that the descriptions of our items are as complete and accurate as possible.

As such, we do not accept returns or exchanges unless the item you receive is significantly different from the description provided, or if we have made a clear error in fulfilling your order.

We’re always available for any question and product information, contact info@dolcesenza.com or reach out on IG @dolcesenza

Wanna meet us live? Book a visit in our Paris studio by sending an e-mail to info@dolcesenza.com.

Please specify in the e-mail if your contacting us for a store visit or for the rental service.